Collecting and using your information
When you use the National Tax Clinic program website, certain information is collected from you. Some information is automatically collected when you visit the website. The type of information collected, and why it’s collected, is outlined here in the site policies.
Information is also collected for website and system administration, including:
- monitoring to prevent security breaches
- fault finding
- investigation
- incident response.
Browser information
The Australian Taxation Office (ATO) hosts the National Tax Clinic program website using commercial web hosting facilities. When you visit this website, a record of your visit is automatically logged. The following information supplied by your browser is recorded:
- your server address
- your operating system (for example Windows, Mac, iOS, Android)
- your top-level domain name (for example .com, .gov, .au, .uk)
- the type of browser used (for example Microsoft Edge, Google Chrome, Mozilla Firefox)
- the date and time you visit the website
- the pages you access and the documents you download
- the previous site visited.
This data is collected for the following purposes:
- website and system administration
- enhancement of the website to improve the user experience
- research and development.
Cookies
A ‘cookie’ is a small text file that our website may place on your computer as a tool to remember your preferences.
Cookies are not used to identify you in any way. Most internet browsers are pre-set to accept cookies. If you prefer not to receive cookies, you can adjust your internet browser to refuse cookies, or to warn you when cookies are being used. You can do this by selecting the appropriate settings on your browser. If you choose to do this, you may not be able to use the full functionality of the website.
Visit the Office of the Australian Information CommissionerExternal Link for advice on how personal information can be collected, how it is used and disclosed.
Website analytics
This website uses Google Analytics, a service that sends website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. The reports provided by Google Analytics offer insight into website traffic and webpage usage.
By using this website, you consent to the processing of your website usage data by Google as described here.
Identification of users
No attempt will be made to identify users using the information collected by the website, except where a law enforcement (or other government) agency exercises a legal authority to inspect the internet logs or databases (for example, by warrant, subpoena, or notice to produce) or where we access the internet logs and databases for the purposes of:
- monitoring to prevent security breaches
- investigating and responding to incidents.
The National Tax Clinic program
The National Tax Clinic program is an independent, Australian Government-funded initiative. The ATO does not operate the tax clinics.
This website is designed to help you identify a tax clinic that may be able to assist you. For information on the privacy policies of a specific tax clinic, visit their website.
About this website
This website provides you with general information to help you learn more about the National Tax Clinic program and find a tax clinic that may be able to assist you.
This website will not require users to login or submit personal information.
This website is not designed to provide tax advice on your rights and obligations as an individual or business owner.
If you are seeking assistance for your specific circumstances, visit the ATO websiteExternal Link. If you can’t find what you’re looking for or you’re unsure how it applies to you, contact the ATO or seek professional advice.
The ATO has compiled the material on this website in good faith and has endeavoured to ensure that all material is accurate and does not breach any entity's rights at the time of its inclusion. However, the material may contain unintentional errors and is provided 'as is'.
To the maximum extent lawful, the ATO:
- excludes all warranties in respect of this website and the material contained on it; and
- is not liable for: any loss or damage however caused resulting from your use or inability to use this website or the material, or any incidental, special or consequential damages arising from the use or inability to use the website or the material contained on it.